International Insurance Services E.P.E. (I.I.S. E.P.E.) is a firm incorporated in Greece as a partnership pursuant to Greek legislation, registered at Piraeus Chamber of Commerce under No. 19875 and with head offices at 117 Notara Street, Piraeus, Greece

• We do not accept responsibility or liability to users or any third parties in relation to the use of the materials or their contents.
• All copyright, trademarks and other intellectual property in or arising out of the material vest solely in us.
• Nothing in these terms shall operate to exclude or restrict liability based on fraud or reckless disregard of professional obligations or any other liability that cannot be excluded or restricted by applicable laws or regulations in accordance with the Greek law.

International Insurance Services E.P.E. collects personal data when you contact us about or request a service directly from us. The information we routinely collect will include your contact details. For example: name, telephone number(s), postal address, e-mail address. The data may also include payment information where specifically required for the fulfilment of our business activities.

Under General Data Protection Regulation for the Data Protection (GDPR) of natural persons (EU 679/2016) there are six lawful bases for processing data and we have identified the following bases on which we rely for our routine business activities:

Consent: You have actively consented to provide information to us for reason(s) which we have communicated to you. You may withdraw your consent at any time following which your data will be removed.

Contractual: We will retain the data necessary for the processing of a contract necessary for us to perform our normal business activities including cargo surveys, consultancy and salvage sale.

Legal Obligation: There may be circumstances under which we are legally obliged to hold your personal data or required to disclose it to a third party by law. 

Should you wish to discuss our retention of personal data please contact our office.

Our Statements:

  1. I.I.S. E.P.E. does not process personal data of visitors/users of the website.
  2. I.I.S. E.P.E. does not make decisions or proceed to profiling based on an automated processing of your data.
  3. The present policy is likely to be amended / updated at any time. You will be informed about all the significant changes, while, every single time, the updated version will be posted on the page.

OFFER, LIABILITY, LINKS

I.I.S. E.P.E. offer on the internet is without obligation and always non-binding, so that the offerer reserves the right to amend, supplement or terminate the offer in part or in full at any time without separate notification.

I.I.S. E.P.E. is not liable for any loss caused by computer viruses in connection with the use of this internet site or accessing or downloading data, unless the loss was caused by gross negligence or intent on the part of the offerer. I.I.S. E.P.E. further rejects all liability for receipt and processing of time-sensitive emails. For urgent or time-sensitive commissions, email contact must be supplemented without delay by phone.

I.I.S. E.P.E. is not responsible for the content of websites of other parties accessed through links on this website. I.I.S. E.P.E. explicitly disclaims responsibility for the content of linked websites of other parties and hereby confirms that it has no influence on the content and design of websites of other parties. If a link on this website leads to a website of another party with illegal content, please notify us without delay so that we can remove this link from our website.

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Mr. Andreas Kontizas:

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Andreas is a cargo surveyor/expertise. He holds a BSc in Shipping & Transport from London Guildhall University and also an M.A. in Maritime Policy from the Greenwich Maritime Institute. He has the Lloyd's Certificate of Cargo Surveying Proficiency 1 & 2 and Technical Cargo Surveying Certificate. Andreas is working for Lloyd's Agency about 16 years. 
 
Mr. Manolis Elissaios:

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Manolis is a cargo surveyor/expertise. He has finished the University of Piraeus on Maritime Studies. He has the Lloyd's Certificate of Cargo Surveying Proficiency 1 & 2 and Diploma in Draught Surveying by Lloyd's Maritime Institute Geneva. He also has basic knowledge of Spanish & French. Manolis is working for Lloyd's Agency about 20 years.

   
Ms. Vassiliki Kotsou:

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Vassiliki is working in our company, as administration officer and claims handler for Motor Claims for about 13 years. She has finished the National and Kapodistrian University of Athens in Theology and her Postgraduate Studies are on Religion and Sociology. She has fluent knowledge of English.

 

        

 
 
- Cargo Damage Surveys

When cargo is found damaged, it is necessary to estimate the extent of damage and also to find out the extent and exact cause of damage for claim consideration purposes. 
 
We conduct damage surveys for all kinds of trades and commodities, ranging from damaged cargoes either in bulk, containeried or carried by truck, air freight etc.
 
- Pre-loading condition surveys
 
Pre-loading condition surveys of cargoes on behalf of Overseas Clients. The scope of this inspection, is primarily to verify that the goods are complying with the contractual specifications, are in the condition agreed and are only exposed to the normal perils of the carriage. This can be either used for insurance purposes and/or on behalf of consignees/receivers. Such surveys are conducted in most cases prior to shipment, and in the country of exportation.
 
- Stowage & lashing
 
This survey is conducted in order to ensure that the cargo stowage, lashing and securing has been safely performed and any damage on the cargo, that may be caused by the nomal perils of transportation, have been minimized. Our experienced surveyors interfere when necessary, by consulting and providing relevant solutions.
 
- Container inspections
 
Nowadays, the majority of general cargoes are carried in containers, making them one of the largest and fastest growing cargo categories in many of the ports worldwide. Hence, into containers are carried almost anything, from equipment-machineries, to liquid cargoes and foodstuff. Thus, many companies dealing with containerized shipments, are often interested in surveys of containers. We carry out damage surveys, condition surveys and monitoring of containers.
 
- Cargo discharge/loading/transhipment monitoring
 
Often various sides involved in cargoes carriage, are interested in the constant control above cargo operations to prevent any possible loss due to inaccurate work of e.g. stevedores, operators or wrong stowage and securing of a cargo. It includes definition of quantitative and qualitative characteristics of a cargo during operations and also supervising the whole progress.
 
- Draught surveys
 
A draught survey is a method of cargo weight determination by ship's displacement calculations, empty and loaded (or loaded and empty), taking into account any change in weight of the liquids on board.
 
- Bunker quantity surveys
 
A Bunker Quantity Survey (BQS), also known simply as a Bunker Survey, is a quantitative examination of Fuel Oil (Bunker Fuel) delivered to a vessel (the receiver) from a supplier. A BQS is a commonly used Loss Control tool to track significant variances of cargo quantities between the supplier and receiver. Since bunker fuel is often the largest financial cost driver to the operation of a vessel, a BQS is considered a critical service to ensure correct quantities of fuel are delivered.
 
- Vessel condition surveys
 
Vessel condition inspection is full condition of a vessel (ship) survey on her technical condition. Our associated experienced marine surveyors attending to the vessel, for verifying the condition of her hull, machinery and equipment items on board. 
 
- Surveys for yachts and small crafts
 
We provide either condition and/or damage surveyos on yachts & crafts under 24.00 metres long. A survey of the hull or machinery of a vessel following an incident involving damage (with relevant follow ups on repairings) and/or pre-purchase inspections for ascertaining vessel's actual condition.
 
- Heavy lift surveys
 
Heavy lift cargo involves a single lift of over around 50mt with some lifts in excess of 14,000mt whereas project cargo involves a combination of small regular lifts, heavy lifts and oversize lifts which combined form part of a project such as a factory being moved from one location to another. We can assess and advise on whether the transport system and handling equipment proposed are suitable for the safe movement and correct delivery of the load, monitor the movement of the load and record any irregularities or damages that may take place.   
 
- Warehouse surveys
 
We conduct property risk assessment inspection, usually for insurance purposes for warehouses and storage buildings, by surveying the security measures, infrastructures and operations.
 
- Motor outturn surveys
 
We conduct such surveys either on behalf of Shipping Lines or Insurers, on various types of vehicles when discharged and/or loaded on board the Car Carrier Vessels. The said inspections can be either performed at vehicles' first point of rest (F.P.R.) at discharging/transshipment port or monitor their loading on board, in order to verify their condition and/or prevent any potential damage.